Customer Service Domestic Voice Lead-BPS
Hexaware Technologies · Mumbai · onsite · Posted 30d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide exceptional customer service through domestic voice support.
- Develop and implement effective training programs for team members.
- Conduct in-person and virtual training sessions as needed.
- Collaborate with cross-functional teams to achieve organizational goals.
- Analyze customer feedback and improve processes accordingly.
- Ensure timely resolution of customer complaints and issues.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceDomestic Voiceanalytical thinkingtraining programscustomer feedbackbpsCustomer ComplaintsCommunication SkillsTraining And DevelopmentCommunication And Interpersonal Skills
About Hexaware Technologies

Hexaware Technologies
IT Services & Consulting
23.9k+
employees
1990
36 years old
Navi Mumbai, Maharashtra
India
About
Hexaware is a global technology and business process services company. Our 32,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology.
Industries
IT Services & ConsultingBPO/KPO
Employee ratings
7,685 reviews
3.4/ 5
Culture
3.3
Career growth
2.8
Work-life
3.4
Employees rate it well for
Salary979Senior Management786Work Life Balance655Work Culture627Work Environment541
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