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    Job · 18853949

    Hexaware Technologies logo

    Customer Service Domestic Voice Lead-BPS

    Hexaware Technologies · Mumbai · onsite · Posted 30d ago

    Undisclosed1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Provide exceptional customer service through domestic voice support.

    • Develop and implement effective training programs for team members.

    • Conduct in-person and virtual training sessions as needed.

    • Collaborate with cross-functional teams to achieve organizational goals.

    • Analyze customer feedback and improve processes accordingly.

    • Ensure timely resolution of customer complaints and issues.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceDomestic Voiceanalytical thinkingtraining programscustomer feedbackbpsCustomer ComplaintsCommunication SkillsTraining And DevelopmentCommunication And Interpersonal Skills

    About Hexaware Technologies

    Hexaware Technologies logo

    Hexaware Technologies

    IT Services & Consulting

    23.9k+

    employees

    1990

    36 years old

    Navi Mumbai, Maharashtra

    India

    About

    Hexaware is a global technology and business process services company. Our 32,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology.

    Industries

    IT Services & ConsultingBPO/KPO

    Employee ratings

    7,685 reviews

    3.4/ 5

    Culture

    3.3

    Career growth

    2.8

    Work-life

    3.4

    Employees rate it well for

    Salary979Senior Management786Work Life Balance655Work Culture627Work Environment541

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Domestic Voice Lead-BPS · waiting for your command