Customer Service Domestic Voice Lead-BPS
Hexaware Technologies · Mumbai · onsite · Posted 69d ago
Undisclosed5–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Detailed JD attached along with duly filled AR Template for the same with correct TSR details
Requirements
- Education Mandatory: Graduates from any stream
- Desirable: Minimum 5-8 year of work experience in a Domestic Premium segment Voice/Chat Program from premium contact centers.
- Desirable: Minimum 5 year of work experience in a Domestic Premium segment Voice/Chat Program, with minimum of 2 years as an Assistant Manager
- Desirable: Prior experience in managing excellent customer centricity is desired
- Experience: Minimum of 2 years as an Assistant Manager
- Experience: Needs to be high on responsibility and ownership
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer SupportDomestic VoicecseDomestic Voice ProcessCustomer CentricCustomer CareDomesticDomestic BPOInbound CallsCSRTSRChatcsaCommunication SkillsInternational BPObpoinboundvoice processnon voiceTelecalling
About Hexaware Technologies
Hexaware Technologies
IT Services & Consulting
23.9k+
employees
1990
36 years old
Navi Mumbai, Maharashtra
India
About
Hexaware is a global technology and business process services company. Our 32,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology.
Industries
IT Services & ConsultingBPO/KPO
Employee ratings
7,685 reviews
3.4/ 5
Culture
3.3
Career growth
2.8
Work-life
3.4
Employees rate it well for
Salary979Senior Management786Work Life Balance655Work Culture627Work Environment541
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