{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service/Customer Support Internship in Navi Mumbai, Mumbai","description":"Selected Intern's Day-to-day Responsibilities Include

Assist the team in handling basic technical queries from users/customers
Provide first-level troubleshooting support for common issues
Use AI tools and internal resources to find quick solutions
Maintain and update support logs or tracking sheets
Coordinate with internal teams to resolve technical concerns
Help document common issues and solutions for future reference
Support the team in improving response time and customer experience.

About Company: The Souled Store is a youth lifestyle brand that started in 2013. Over the last 8 years, we have carved a niche in the pop culture and licensed merchandise space. With properties like Disney, Warner Brothers, WWE, Viacom, Cartoon Network, and more, The Souled Store has grown to become India's brand for licensed merchandise. The Souled Store was born out of the idea of loving what you do. Our philosophy is that life is short - do not spend it doing something you do not like. There are too many Monday mornings, and you cannot go dreading every single one of them. Over the years, we have built a strong team of like-minded pop culture enthusiasts who are committed to catering to fellow fans with all their heart and soul.","datePosted":"2026-07-11T00:00:00.000Z","validThrough":"2026-09-09T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"5470263"},"url":"https://myjobb.ai/jobs/customer-service-customer-support-internship-in-navi-mumbai-mumbai/5470263","directApply":false,"hiringOrganization":{"@type":"Organization","name":"The Souled Store","logo":"https://static.ambitionbox.com/assets/v2/images/rs:fit:200:200:false:false/aHR0cHM6Ly9tZWRpYS5uYXVrcmkuY29tL21lZGlhL2FiY29tcGxvZ28vdGhlLXNvdWxlZC1zdG9yZS1vcmlnaW5hbC5qcGc.webp","sameAs":"https://www.thesouledstore.com"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}]}