Customer Service (CS) Executive
Advance Labs Scientific Limited · Pune · onsite · Posted 27d ago
About a minute. You'll make an account on the way through.
About this role
Company : Advance Labs Scientific Limited
Location : [Marketyard, Swarget]
Experience : 2–5 Years
We are looking for a Customer Service (CS) Executive with experience in Order-to-Cash (O2C) and Sales Order Processing.
Key Responsibilities :
1. Manage end-to-end O2C and sales order processing.
2. Process customer orders accurately in the ERP system.
3. Coordinate with Sales, Production, Logistics, Warehouse, and Finance teams.
4. Resolve customer queries and ensure timely order fulfillment.
5. Maintain order records and prepare MIS reports.
Requirements :
Graduate in any discipline.
2–5 years of experience in Customer Service/Order Management/O2C.
Hands-on experience with ERP (SAP/Oracle or equivalent) and MS Excel.
Good communication and coordination skills.
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