Customer Service Collections Professional

Job Summary

Provides administrative support in the collections process. Implements credit approval decisions on new accounts. Resolves, collects, and manages past due accounts and outstanding invoices. Monitors processes and the effectiveness of business controls and recommends improvements. Ensures proper control, recording and classification of transactions. Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries. Interfaces with sales support, customer service and accounts receivable to reconcile accounts.

Responsibilities

• Provides administrative support in the collections process.
• Implements credit approval decisions on new accounts.
• Resolves, collects, and manages past due accounts and outstanding invoices.
• Monitors processes and the effectiveness of business controls and recommends improvements.
• Ensures proper control, recording and classification of transactions.
• Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries.
• Interfaces with sales support, customer service and accounts receivable to reconcile accounts.

Qualifications

• May require some higher education or specialized training/certification, or equivalent combination of education and experience.
• Typically 1-3 years of relevant experience for entry to this level.

Additional Details

• This job has a full time weekly schedule.

Job Details

• Travel Required: No
• Shift: Evening
• Duration: No End Date
• Job Function: Customer Service

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.