{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Associate","description":"

Job Responsibilities

To answer customers calls and solve customer queries/ complaints or grievances.

To provide all necessary information asked by the customers.

Maintain quality standard and ensure adherence to the quality parameters ensure customer satisfaction.

Identifies the need to escalate specific issues and follow through where necessary.

Presents detailed information and responds to questions from Managers, clients, and Customers.

Person specification (competencies)

Graduate/Undergraduate with minimum 0-1 year of experience into any BPO calling process.
Good communication skills, both verbal and written.
Hands on Computers and other internet applications.
Detail oriented with strong organizational skills ability to multi-task.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.","datePosted":"2026-06-29T00:00:00.000Z","validThrough":"2026-08-28T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4482455"},"url":"https://myjobb.ai/jobs/customer-service-associate/4482455","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Datamatics Business Solutions","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/4590539.gif","sameAs":"www.datamaticsbpm.com"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}]}