MUMBAI · FULLTIME
Customer Service Associate

Synup
Mumbai · onsite · Posted 3d ago
Sourced from
₹4.0L - ₹6.0L PA2–6 yrsfulltimeMumbai
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Section · 01
About this role
Providing customer care to customers by supporting the
front end/store teams via email, chat and phone
Cold Calling Existing clients for upselling
Customer Retention
Liaise with inter departments
solve & innovate processes and procedures
front end/store teams via email, chat and phone
Cold Calling Existing clients for upselling
Customer Retention
Liaise with inter departments
solve & innovate processes and procedures
Sourced from naukri
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Section · 02
Skills
Customer ServiceCustomer ExperienceCustomer EngagementCustomer RetentionEmail ProcessEmail SupportEscalationscold callingComplaintsChat Support
Section · Company
About Synup

Synup
Financial Services
51-200
employees
2013
13 years old
Bangalore
US
₹18.1L PA avg
Avg at Synup
₹4L – ₹6L PA
This role
About
Synup develops local marketing tools enabling businesses to manage online listings, reviews, and search rankings effectively.
Industries
Financial Services
Employee ratings
10 reviews
4.5/ 5
Culture
4.0
Career growth
3.5
Work-life
4.0
Employees rate it well for
Work-Life Balance47Skill Development46
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