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    Job · 21307594

    MUMBAI · FULLTIME

    Customer Service Associate

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Mumbai · onsite · Posted 4d ago

    Sourced fromNaukri
    ₹1.5L - ₹3.5L PA1–5 yrsfulltimeMumbai

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    Section · 01

    About this role

    URGENT HIRING MUMBAI LOCATION


    Walk-in Interviews | Day Shifts | Immediate Joiners Preferred


    We are hiring for the following positions in Mumbai. Candidates with relevant experience and good communication skills are encouraged to apply.


    1. Customer Care Associate (CCA)


    - Number of Openings: 10

    - Location: Mumbai

    - Qualification: Graduation is mandatory

    - Experience: Minimum 6 months to 1 year of BPO experience is mandatory

    - CTC: Up to 22,000 per month, based on selection

    - Shift: Day Shift

    - Interview Mode: Walk-in Interview

    - Job Responsibilities:

    - Handle customer queries and provide appropriate solutions.

    - Assist customers with their concerns and service-related requests.

    - Maintain professional communication and ensure customer satisfaction.

    - Follow company policies and process guidelines.


    2. Customer Care Executive (CCE) – Sales


    - Location: Mumbai

    - Qualification: Graduation is mandatory

    - Experience: Minimum 1–2 years of sales experience is mandatory

    - CTC: Up to 26,000 per month, based on selection

    - Shift: Day Shift

    - Interview Mode: Walk-in Interview

    - Job Responsibilities:

    - Handle customer interactions and explain products or services.

    - Generate leads and convert potential customers into sales.

    - Achieve assigned sales targets.

    - Maintain good customer relationships and provide excellent service.


    Important Details


    - Day shifts for both positions.

    - Walk-in interviews are being conducted.

    - Candidates must meet the respective qualification and experience criteria.

    - Immediate joiners are preferred.


    To Apply, Share Your Updated Resume:


    Contact HR Aradhna

    [phone removed]


    Interested and eligible candidates can share their profiles at the earliest.


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    Section · 02

    Skills

    Customer ServiceSales ProcessCustomer SupportcseCustomer CallingCustomer CareInbound ProcessSolving QueriesCustomer HandlingCommunication SkillsSalesbpoinboundvoice processBdeInbound Voice ProcessVoice SupportTelecalling

    Section · Company

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹3.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

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