NOIDA · FULLTIME
Customer Service Associate
Bcforward
Noida · onsite · Posted 4d ago
Your match
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Customer Service Associate
Noida
Assist users with portal access, navigation, and benefit enrollment.
Resolve eligibility, coverage, and general benefits-related issues.
Document interactions accurately and maintain service records.
Meet established SLA, quality, and customer satisfaction targets.
Escalate complex issues to appropriate teams and follow through to resolution.
Shift : Rotational, ( 6:30,7:30 and 9:00 PM )
Hybrid
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Section · Company
About BCForward
Bcforward
Internet
290
employees
1998
28 years old
Indianapolis, Indiana
United States (USA)
₹2.5L – ₹2.8L PA
This role
About
Industries
Employee ratings
144 reviews
Culture
3.1
Career growth
2.8
Work-life
3.2
Employees rate it well for
Find them on