Customer Service Associate

Skill required: Language Translation - Customer Service

Designation: Customer Service Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

Language - Ability: Spanish - Advanced

What would you do
Managing day to day sales order management
NA
Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for

Ability to work well in a team

Ability to perform under pressure

Ability to meet deadlines

Order Management

Order to Cash (OTC)

Sales Order Processing

Order Fulfillment Planning

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts

Qualification Any Graduation