Customer Service Associate

This role involves interacting with US mortgage customers through chat channels, assisting them with servicing queries, paymentrelated questions, postforbearance options, and digital account support.

This is a mandatory Night Shift position aligned with US business hours.

Job Details:

• Position: Customer Service Associate I Chat
• Location: Chennai
• Shift: US Night Shift (Work from Office)
• Eligibility: Freshers & Experienced (12 years)
• Skills: Excellent written & verbal English, customer handling, typing speed 35+ WPM

Why Join Rocket India?

• Work with the U.S. #1 mortgage lender
• Competitive night shift allowances & benefits
• Cab facilities (homeoffice–home)
• Career growth opportunities across global teams