Customer Service Associate
Athena Bpo Pvt Ltd · Mumbai · onsite · Posted 34d ago
₹3.0L - ₹4.2L PA0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
- Manage customer relationships through cross-selling & upselling
- Drive sales process from lead gen to renewals
- Ensure high client satisfaction ratings
- Handle collections & retention strategies
Perks and benefits
Health insurance, Provident fundSourced from naukri
Skills
Customer ServiceCustomer RetentionSales ProcessCollections Processcustomer satisfactionCross SellingUpsellingCustomer RelationshipLead GenerationRenewalsClient SatisfactionRetention