Customer Service Associate
Accenture · Gurugram · onsite · Posted 40d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Skill required: Retirement Solutions - Retirement Planning Services
Designation: Customer Service Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
What would you do? Processing monetary and non-monetary transactions for assigned clients & transactions. Ensuring accuracy on processed transactions. Review and validate participant requests, ensuring all compliance and documentation requirements are met. Strict adherence non-disclosure of client information by preserving client confidentiality.
What are we looking for? Experience in US Retirement Services domain Defined Contributions Managing participant level services Mandatory Experience in Money Out processes such as Required minimum distribution, Systematic withdrawal, Inservice withdrawal, Rollover out, Lump Sum Distribution.
Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients & transactions. Ensuring accuracy on processed transactions. Review and validate participant requests, ensuring all compliance and documentation requirements are met. Strict adherence non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal State and Local regulations and escalates issues to the management. Researching on any queries and requests sent by the Business Partners and Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU.
Qualification Any Graduation
Designation: Customer Service Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
What would you do?
What are we looking for?
Roles and Responsibilities:
Qualification Any Graduation
Sourced from naukri
Skills
Customer ServiceAutomationClient SupportQuality ControloperationscomplianceRetirement Planning
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
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IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
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