Customer Service Associate

Roles and Responsibilities

• Provide exceptional customer service by responding to customer inquiries, resolving issues, and addressing concerns in a timely manner.
  
• Build strong relationships with customers through personalized interactions, empathy, and active listening.
  
• Identify opportunities to upsell/cross-sell relevant products or services based on customer needs and preferences.
  
• Maintain accurate records of customer interactions using CRM software (e.g., Salesforce) to track progress and trends.
  
• Collaborate with internal teams (e.g., sales, marketing) to resolve complex customer issues.
• Good Handling customer experience
• Ready to work for rotational shifts & Week Off
• Contact Person - HR Bakhtiyar
• Contact Number - [phone removed] Share resume on whatsapp (No calls )