Customer Service Associate
TP · Gurugram · onsite · Posted 56d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Build strong relationships with customers to ensure long-term satisfaction.
- Collaborate with internal teams to resolve complex customer complaints.
- Maintain thorough knowledge of company policies and procedures.
- Identify opportunities to upsell or cross-sell products or services.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills.
- A graduate degree is required for this position.
Sourced from naukri
Skills
Customer Experience ManagementDevopsDockerTerraformKubernetesWorkforceExcellenceemployee satisfactionworkplaceaccommodationAssistanceamazon web servicesjob descriptionprovidingDomesticLXDclient relationshipAnsibleLinux