Customer Service Associate

Qualifications:

• Any bachelors Degree.
• Proven experience in customer service, preferably in the e-commerce sector.
• Excellent written communication skills with strong attention to detail.
• Ability to handle multiple customer inquiries simultaneously and efficiently.
• Proficiency in using email and chat support software.
• Strong problem-solving skills and a customer-centric approach.
• Ability to work independently as well as in a team environment.
• Familiarity with e-commerce platforms and processes is advantageous.