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    Job · 12198526

    Accenture logo

    Customer Service Associate

    Accenture · Bengaluru · onsite · Posted 65d ago

    Undisclosed1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Skill required: HM- Utilization Management - Healthcare Management

    Designation: Customer Service Associate

    Qualifications:Any Graduation

    Years of Experience:1 to 3 years

    What would you do- Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowHM- Utilization Management involves evaluating the necessity, appropriateness, and efficiency of healthcare services. The goal is to ensure patients receive the right care while managing costs effectively. Responsibilities include reviewing medical records, coordinating with healthcare providers, and making coverage decisions. This role requires strong analytical skills and knowledge of healthcare regulations. It is essential for optimizing resource use and improving patient outcomes.The administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This experience includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations.

    What are we looking for-
  1. Healthcare Utilization Management
  2. Ability to work well in a team
  3. Adaptable and flexible
  4. Commitment to quality
  5. Process-orientation
  6. Written and verbal communication
  7. Health Insurance Portability & Accountability Act (HIPAA)

    Roles and Responsibilities:
  8. In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  9. Your expected interactions are within your own team and direct supervisor
  10. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
  11. The decisions that you make would impact your own work
  12. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
  13. Please note that this role may require you to work in rotational shifts

    Qualification Any Graduation
  14. Sourced from naukri

    Skills

    Customer Serviceanalytical thinkinghealthcare operationsHealth ServicesOutpatientHealthcareQuality AssuranceResearchDigital TransformationMedicaloperationsAdministrationBudgetingPublic RelationsHealth insuranceInsurance

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852

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    Customer Service Associate · waiting for your command