Customer Service Associate-Voice

Skill required: Language Translation - Customer Service


Designation: Customer Service Associate


Qualifications:Any Graduation


Years of Experience:1 to 3 years


Language - Ability:French - Intermediate


What would you do Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
NA
Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.


What are we looking for

Accounts Receivable (AR)

Ability to establish strong client relationship

Ability to perform under pressure

Ability to work well in a team

Collections Processing


Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts


Qualification Any Graduation