Customer Service Associate Voice Process
Sutherland Global Services · Mumbai · onsite · Posted 48d ago
₹50.0K - ₹3.0L PA0–1 yrsfulltimeSourced from
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About this role
Role: Customer Service & Sales Voice Process
Job Details
- Eligibility: Freshers & Experienced candidates can apply
- Qualification: Graduate preferred
- Experience: Freshers / Experienced
- Shift: 5 Days Working | 2 Rotational Week Offs
- Operations: 9:00 AM – 9:00 PM | Rotational Day Shift
- Training: 2–3 months in 247 rotational shifts
- Post Training: Permanent Day Shift
- Location: Sutherland
Salary & Benefits
- Freshers: 18,000 In-Hand
- Experienced: Up to 22,000–23,000 In-Hand
- Travel Allowance
- Performance-Based Incentives
Key Requirements
- Good verbal & written communication skills
- Customer-focused approach
- Comfortable working in rotational shifts
- Candidates with customer service/sales experience are preferred
Job Responsibilities
- Handle customer queries over voice calls
- Assist customers with UK car dealership-related enquiries
- Provide appropriate solutions and information
- Identify sales opportunities and support business requirements
- Maintain a high level of customer satisfaction
Interested candidates can apply now !
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Sourced from naukri
Skills
Customer ServiceCustomer SupportUs Voice ProcessUS ProcessInternational Voice ProcessInternational BPOSalesbpovoice process
About Sutherland Global Services

Sutherland Global Services
BPO
17.6k+
employees
1986
40 years old
Chennai, Tamil Nadu
India
₹3.6L PA avg
Avg at Sutherland Global Services
₹50K – ₹3L PA
This role
About
Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.
Industries
BPOFacility Management ServicesRecruitment
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