Customer Service Associate Video
Fusion · Gurugram · onsite · Posted 27d ago
Undisclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to improve overall customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance metrics, such as resolution rate and response time.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer SupportApqpPPAPdoeqbdEnglishControl PlanPFMEAKaizensix sigmaDFMEAISO8DFMEASPCQuality AssuranceNew Product DevelopmentCommunication SkillsMicroservicesbponon voice processback office
About Fusion

Fusion
IT Services & Consulting
25
employees
2001
25 years old
Gangnam,Seoul
South Korea
₹1.9L PA avg
Avg at Fusion
About
This BPO firm excels in customer engagement and data management, transforming traditional outsourcing into a strategic growth process in the service industry.
Industries
IT Services & ConsultingInternetHardware & NetworkingSoftware Product
Employee ratings
10 reviews
3.1/ 5
Culture
3.0
Career growth
2.2
Work-life
2.7
Employees rate it well for
Company Culture31Work-Life Balance31
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