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    Job · 22366993

    Fusion logo

    Customer Service Associate - Video Annotation

    Fusion · Gurugram · onsite · Posted 2d ago

    Undisclosed0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    Bring accuracy and attention to detail to every video annotation task. Fusion CX is hiring Customer Service Associates for video annotation jobs in Gurugram. If you re looking for video annotation jobs in Gurugram, data annotation jobs, customer service jobs in Gurugram, fresher jobs in Gurugram, or work-from-office opportunities, this role is suited to graduates and freshers with strong communication, typing, and computer application skills. In this role, you will work with video content as part of a structured annotation process, applying defined criteria while maintaining accuracy, quality, productivity, and attendance standards. Strong computer skills and the flexibility to work night shifts are important for this opportunity.


    About the Role
    As a Customer Service Associate - Video Evaluation, you will review and evaluate videos based on the applicable age criteria of 18+. The role requires attention to detail, good communication, accurate typing, and confidence using computer applications such as MS Windows, Excel, and Outlook.


    Key Responsibilities
    • Evaluate videos according to the defined age criteria and assessment requirements.
    • Review video content carefully and maintain the required level of accuracy during evaluation.
    • Use MS Windows, Excel, Outlook, and other required computer applications to support evaluation activities.
    • Maintain required quality and production standards while completing assigned evaluation work.
    • Meet department and company expectations related to quality, production, attendance, and overall performance.


    Job Requirements
    • Minimum Qualification: Graduation
    • Experience: Freshers are eligible to apply
    • Age Requirement: Candidates must be above 18 years of age
    • Communication Skills: Good communication skills
    • Typing Speed: Minimum 30 words per minute
    • Assessment Accuracy: Minimum 90% accuracy in the required assessment
    • Computer Skills: Strong computer application skills, including MS Windows, MS Excel, and MS Outlook
    • Performance Standards: Ability to consistently meet or exceed department and company standards for quality, production, and attendance
    • Shift Flexibility: Willingness to work night shifts
    • Weekly Off: Comfortable with a rotational week-off schedule


    Work Details
    • Position: Customer Service Associate
    • Role: Video Evaluation
    • Location: Gurugram
    • Work Type: WFO
    • Work Mode: Work From Office
    • Shift: Night shift with rotational timings
    • Weekly Off: Rotational

    Sourced from naukri

    Skills

    Customer Servicevideo annotationVideo ContentData AnnotationCommunication Skillsoperationsexcel

    About Fusion

    Fusion logo

    Fusion

    IT Services & Consulting

    25

    employees

    2001

    25 years old

    Gangnam,Seoul

    South Korea

    ₹1.9L PA avg

    Avg at Fusion

    About

    This BPO firm excels in customer engagement and data management, transforming traditional outsourcing into a strategic growth process in the service industry.

    Industries

    IT Services & ConsultingInternetHardware & NetworkingSoftware Product

    Employee ratings

    10 reviews

    3.1/ 5

    Culture

    3.0

    Career growth

    2.2

    Work-life

    2.7

    Employees rate it well for

    Company Culture31Work-Life Balance31

    Find them on

    WebsiteAmbitionBox reviews

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