Customer Service Associate - Malayalam
Essencea Infoserv · Hyderabad · onsite · Posted 61d ago
₹2.2L - ₹3.0L PA0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
* Handle client interactions through calls
* Drive renewals and subscription extensions, ensuring minimal churn
* Provide clients with updates about new features and services
* Build strong client relationships to increase satisfaction and loyalty
* Strong communication, persuasion, and negotiation skills.
* Customer-focused mindset with problem-solving abilities.
* Drive renewals and subscription extensions, ensuring minimal churn
* Provide clients with updates about new features and services
* Build strong client relationships to increase satisfaction and loyalty
Required Candidate profile
* 0–3 years of experience in client servicing, account management, or sales.* Strong communication, persuasion, and negotiation skills.
* Customer-focused mindset with problem-solving abilities.
Perks and benefits
* PF & ESISourced from naukri
Skills
Customer Servicecustomer satisfactionCustomer SupportcseDomestic Voice ProcessEnglishMalayalamSolving QueriesCustomer Handlingvoice processTelecalling
About Essencea Infoserv
Essencea Infoserv
BPO
125
employees
Hyderabad
IN
₹2.1L PA avg
Avg at Essencea Infoserv
₹2.3L – ₹3L PA
This role
About
Essencea Infoserv provides flexible outsourcing solutions tailored to elevate client operations, focusing on long-term growth in the outsourcing and offshoring industry.
Industries
BPO
Employee ratings
10 reviews
2.5/ 5
Culture
2.5
Career growth
2.8
Work-life
2.6
Employees rate it well for
Skill Development26Work-Life Balance25
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