CHENNAI · FULLTIME
Customer service Associate - International Non Voice process
Techglora
Chennai · onsite · Posted 13d ago
Sourced from
Undisclosed0–2 yrsfulltimeChennai
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Section · 01
About this role
We are currently hiring Email Chat Process Executives !!
About Flexwork
Flexwork is an AI-powered talent platform dedicated to bridging the gap between skilled professionals and meaningful employment opportunities. We connect businesses with verified talent for remote, short-term, project-based, and full-time roles while empowering fresh graduates, career restarters, freelancers, and professionals from diverse backgrounds to build successful careers
About Our Client -Boston-based multinational company providing comprehensive IT, BPO, KPO, and LPO outsourcing solutions to clients across the globe. The company focuses on delivering exceptional customer experiences through business excellence, process optimization, and advanced technology solutions.
Job Details
- Role: E-Relationship Associate - Email Chat Support
- Experience: Freshers / 0-1 Year
- No of Position -30+
- Qualification: Any Graduate
- Job Type: 3-6 Months Probation later Full time based on performance/business requirements
- Salary : 15-20K (Take home)
- Work Mode: Work From Office
- Location: Perungudi -Chennai
- Shift: UK/US Rotational Shifts
- Week Off: Rotational Week Off
- Payroll: Flex-work
- Probation: 3-6 Months
- Confirmation: Full-time conversion based on performance business requirements.
Job Description
We are hiring E-Relationship Associates for a Non-Voice Email Chat Support process.
The selected candidates will be responsible for handling customer queries through email and chat, providing accurate information, resolving customer concerns, and maintaining good customer service standards.
Responsibilities
- Handle customer queries through Email Chat.
- Provide accurate and timely responses to customers.
- Understand customer concerns and provide appropriate solutions.
- Maintain professional written communication.
- Follow company processes and quality guidelines.
- Achieve productivity and quality targets.
Eligibility
- Any Graduate.
- Freshers and candidates with 0-1 year experience can apply.
- Good English communication and typing skills.
- Basic computer knowledge.
- Willing to work in UK/US rotational shifts.
- Comfortable with rotational week offs.
- Willing to work from the office.
Who Can Apply
Freshers | Any Graduate | 0-1 Year Experience | Non-Voice Process | Email Chat Support
Why Join
Work From Office
Freshers Welcome
Any Graduate
Non-Voice Process
Email Chat Support
Career Growth Opportunity
Freshers Welcome
Any Graduate
Non-Voice Process
Email Chat Support
Career Growth Opportunity
Important: This is a Work From Office opportunity. Candidates should be willing to work from the designated office location and should be comfortable with UK/US rotational shifts.
Kind regards,
Sharmila Balaji
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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Section · 02
Skills
Customer Serviceemail and chatEnglish Communicationprocess optimizationBusiness RequirementsBusiness ExcellenceCustomer QueriesInternational Non VoiceLPOKPOHandling Customer Queriesbpoemail chatvoice processArtificial Intelligence