Customer Service Assistant

Job Summary

We are looking for an experienced Guidewire ProducerEngage / Jutro Lead Consultant to design and deliver modern digital insurance solutions. The ideal candidate will combine hands-on expertise in Producer Engage, Jutro, React, and TypeScript with strong technical leadership and solution design capabilities.

Responsibilities

• Design, develop, and maintain Guidewire ProducerEngage / Jutro applications.
• Build responsive and reusable UI components using React and TypeScript.
• Configure Jutro pages, layouts, workflows, themes, and components.
• Integrate digital applications with PolicyCenter, BillingCenter, and ClaimCenter through REST APIs.
• Lead solution design, technical discussions, code reviews, and troubleshooting.
• Mentor developers and promote engineering best practices.
• Support CI/CD, releases, deployments, monitoring, and production support.
• Collaborate with Product, Business, Architecture, QA, and Engineering teams.
• Own technical delivery and lead multiple initiatives concurrently.

Required Skills

• Guidewire ProducerEngage / Digital Portals
• Guidewire Jutro Framework
• React.js, TypeScript, and JavaScript (ES6+)
• Html5, CSS3 / SCSS
• REST APIs and integrations
• Git and CI/CD practices
• Strong debugging and problem-solving skills
• Agile / Scrum experience

Required Certification

• Guidewire Jutro Associate Certified Developer

Preferred Experience

• P&C Insurance domain experience
• Experience with Guidewire PolicyCenter, BillingCenter, and ClaimCenter integrations
• Experience with CI/CD and automated deployment pipelines
• Familiarity with monitoring, observability, and production support
• Experience with Guidewire Cloud and Digital applications

Leadership Competencies

• Technical leadership and mentoring
• Solution architecture and design
• Stakeholder management
• Problem-solving and analytical thinking
• Strong communication and presentation skills
• Delivery ownership and accountability
• Ability to lead multiple initiatives concurrently
• Location: Bangalore and Pune - Hybrid

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.