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    Job · 18743728

    Marks & Spencer logo

    Customer Service Assistant

    Marks & Spencer · Not specified · onsite · Posted 30d ago

    Undisclosed0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Profile
    Job title: Customer Service Assistant
    Reward level: Associates 2
    Reporting to: Commercial Manager/ Store Manager


    Qualifications
    • Essential
    • Preferred
    • Minimum 12th Pass
    • Any Graduate


    Job Summary
    As a Customer Service Associate at Marks and Spencer, your main role is to assist customers, maintain store standards, and learn the basics of store operations. Your key responsibilities include:


    Responsibilities
    • Greet and Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
    • Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.
    • Support Visual Merchandising: Help maintain the store's appearance by following guidelines for product displays.
    • Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.
    • Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
    • Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.
    • On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer Servicevisual merchandisingstockingMerchandisingoperationsHousekeeping

    About Marks & Spencer

    Marks & Spencer logo

    Marks & Spencer

    Retail

    1.3k+

    employees

    1884

    142 years old

    London

    UnitedKingdom

    ₹5.5L PA avg

    Avg at Marks & Spencer

    About

    Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.

    Industries

    RetailFashion & Textile

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    3.0

    Career growth

    2.4

    Work-life

    3.5

    Employees rate it well for

    Job Security41Overall Company40

    Find them on

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    Customer Service Assistant · waiting for your command