Customer Service Assistant
Marks & Spencer · Mumbai · onsite · Posted 41d ago
Undisclosed0–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Title
Reporting to
Qualifications
Key Deliverables
Responsibilities
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Customer Service Assistant
Reporting to
Commercial Manager/ Store Manager
Qualifications
- Essential
- Preferred
Minimum 12th Pass
Any Graduate
Key Deliverables
Essential functions & Responsibilities of the Job
: As a Customer Service Associate at Marks and Spencer, your main role is to assist customers, maintain store standards, and learn the basics of store operations. Your key responsibilities include:
Responsibilities
- Greet & Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
- Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.
- Support Visual Merchandising: Help maintain the store's appearance by following guidelines for product displays.
- Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.
- Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
- Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.
- On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceRetail Salesvisual merchandisingstockingMerchandisingBusiness DevelopmentPharma SellingCommunication SkillsDirect MarketingoperationsMRPharmaceutical SalesSalesSales AbilitymarketingPharma MarketingStore Operations
About Marks & Spencer

Marks & Spencer
Retail
1.3k+
employees
1884
142 years old
London
UnitedKingdom
₹5.5L PA avg
Avg at Marks & Spencer
About
Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.
Industries
RetailFashion & Textile
Employee ratings
10 reviews
4.0/ 5
Culture
3.0
Career growth
2.4
Work-life
3.5
Employees rate it well for
Job Security41Overall Company40
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