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    Job · 16417907

    Marks & Spencer logo

    Customer Service Assistant

    Marks & Spencer · Mumbai · onsite · Posted 43d ago

    Undisclosed0–9 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary

    As a Customer Service Associate at Marks and Spencer, your main role is to assist customers, maintain store standards, and learn the basics of store operations. Your key responsibilities include:

    Job Title

    Customer Service Assistant

    Responsibilities

    • 1. Customer Service: Greet Assist Customers Welcome customers with a friendly attitude and help them find what they need.
    • 1. Customer Service: Understand Customer Needs Listen to customers, understand their preferences, and recommend suitable products.
    • 2. Store Standards: Support Visual Merchandising Help maintain the store's appearance by following guidelines for product displays.
    • 2. Store Standards: Proper Product Handling Ensure products are handled carefully and organized correctly on the shelves.
    • 3. Basic Operations: Learn Store Procedures Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
    • 3. Basic Operations: Assist with Cashiering When needed, help with basic cashier duties to provide smooth service.
    • 4. Growth Learning: On-the-Job Training Take part in training sessions to improve your skills and grow within the role.

    Qualifications

    • Essential Minimum 12th Pass
    • Preferred Any Graduate


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCashier ActivitiesRetail Salesvisual merchandisingstockingMerchandisingBusiness DevelopmentPharma SellingCommunication SkillsoperationsMRPharmaceutical SalesSalesmarketingServicingPharma MarketingStore Operations

    About Marks & Spencer

    Marks & Spencer logo

    Marks & Spencer

    Retail

    1.3k+

    employees

    1884

    142 years old

    London

    UnitedKingdom

    ₹5.5L PA avg

    Avg at Marks & Spencer

    About

    Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.

    Industries

    RetailFashion & Textile

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    3.0

    Career growth

    2.4

    Work-life

    3.5

    Employees rate it well for

    Job Security41Overall Company40

    Find them on

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    Customer Service Assistant · waiting for your command