Customer Service Assistant
Marks & Spencer · Hyderabad · onsite · Posted 48d ago
Undisclosed0–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
KeyDeliverables (Essential functions &Responsibilities of the Job) :
As an experienced Customer Service Associate, yourfocus will be on delivering excellent service, meeting sales goals, andmaintaining store standards. Your key responsibilities include:
1. Sales & Performance:
Meet Sales Targets: Help thestore achieve its sales goals through excellent customer service and productrecommendations.
Control Costs: Minimize costs by reducingwaste and handling merchandise carefully to prevent shrinkage.
2. Customer Engagement:
Understand Customer Needs: Buildstrong relationships with customers, understand their preferences, and suggestproducts that suit their needs.
3. Store Standards:
Maintain Visual Merchandising: Ensurethe stores visual display follows company standards and looks appealing tocustomers.
Handle Stock Correctly: Followcorrect stock management processes to ensure merchandise is properly handled.
4. Cashiering & Operations:
Assist with Cashiering: Take oncashier duties when needed, ensuring smooth and accurate transactions.
Follow Procedures: Adhereto company guidelines for daily store operations and procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Engagementvisual merchandisingsales targetsMerchandisingoperationsSales
About Marks & Spencer
Marks & Spencer
Retail
1.3k+
employees
1884
142 years old
London
UnitedKingdom
₹5.5L PA avg
Avg at Marks & Spencer
About
Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.
Industries
RetailFashion & Textile
Employee ratings
10 reviews
4.0/ 5
Culture
3.0
Career growth
2.4
Work-life
3.5
Employees rate it well for
Job Security41Overall Company40
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