Customer Service Assistant
ACORN UNIVERSAL CONSULTANCY · Anand · onsite · Posted 64d ago
Undisclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
To deliver exceptional service experiences by understanding client needs, maintaining high standards of professionalism, and contributing to the efficient operation of the organization. The role focuses on building positive client relationships, supporting team objectives, and ensuring service excellence that aligns with the company s values and business goals.
Job Responsibilities
The Executive - Account Health (JD INT) will be responsible for:
1. Maintaining account health, managing recalls.
2. Monitoring communications and ensuring compliance with platform policies.
1. Maintaining account health, managing recalls.
2. Monitoring communications and ensuring compliance with platform policies.
This role requires strong organisational skills, attention to detail, and the ability to resolve issues promptly while supporting overall operational efficiency.
Key Skills
Analytical Thinking, Ability to evaluate complex cases, identify root causes, and propose structured resolutions and good communication skill.
What s on Offer
Competitive Package
Permanent, full-time employment
Monday-Friday schedule (08:00-17:00 UK Time)
On-site parking facilities
Career development and progression opportunities
Exposure to an international working environment
Direct collaboration with Global teams
Permanent, full-time employment
Monday-Friday schedule (08:00-17:00 UK Time)
On-site parking facilities
Career development and progression opportunities
Exposure to an international working environment
Direct collaboration with Global teams
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCareer developmentparkingMonitoringaccounts executivemanagementoperationscomplianceanalyticalService Excellence
About ACORN UNIVERSAL CONSULTANCY
ACORN UNIVERSAL CONSULTANCY
BPO
480
employees
2021
5 years old
Anand, Gujarat
India
₹3.6L PA avg
Avg at ACORN UNIVERSAL CONSULTANCY
About
ACORN UNIVERSAL CONSULTANCY specializes in e-commerce, assisting businesses in the pharmaceuticals, healthcare, and FMCG sectors to establish a global presence.
Employee ratings
10 reviews
2.4/ 5
Culture
2.5
Career growth
2.1
Work-life
2.9
Employees rate it well for
Work-Life Balance26Company Culture24
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