Customer Service Assistant
Marks & Spencer · Mumbai · onsite · Posted 64d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Deliverables (Essentialfunctions & Responsibilities of the Job):
- Achieve sales targets assigned to the store througheffective customer engagement and product recommendations.
- Minimize costs by controlling wastage and ensuring properhandling of merchandise.
- Prevent shrinkage through adherence to stock protectionmeasures and company policies.
- Build strong customer relationships by understandingtheir needs and offering suitable product solutions.
- Maintain visual merchandising standards as per brandguidelines to ensure an appealing store layout.
- Follow correct stock management processes to ensuremerchandise is received, stored, and displayed properly.
- Take ownership of cashiering responsibilities whenrequired, ensuring accuracy and adherence to defined processes.
- Comply with all store operating procedures and companypolicies to ensure efficient store functioning.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Engagementvisual merchandisingsales targetsMerchandisingSalesCustomer Relationships
About Marks & Spencer

Marks & Spencer
Retail
1.3k+
employees
1884
142 years old
London
UnitedKingdom
₹5.5L PA avg
Avg at Marks & Spencer
About
Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.
Industries
RetailFashion & Textile
Employee ratings
10 reviews
4.0/ 5
Culture
3.0
Career growth
2.4
Work-life
3.5
Employees rate it well for
Job Security41Overall Company40
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