Customer Service Assistant
Marks & Spencer · Ludhiana · onsite · Posted 68d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job title
Customer Service Assistant
Reward level:
Associates 2
Reporting to:
Commercial Manager/ Store Manager
Qualification:
- Essential
- Preferred
Minimum 12 th Pass
Any Graduate
KeyDeliverables (Essentialfunctions Responsibilities of the Job) :
Asa Customer Service Associate at Marks and Spencer, your main role isto assist customers, maintain store standards, and learn the basicsof store operations. Your key responsibilities include:
1.Customer Service:
- Greet Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
- Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.
2.Store Standards:
- Support Visual Merchandising: Help maintain the stores appearance by following guidelines for product displays.
- Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.
3.Basic Operations:
- Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
- Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.
4.Growth Learning:
- On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
0
About Marks & Spencer

Marks & Spencer
Retail
1.3k+
employees
1884
142 years old
London
UnitedKingdom
₹5.5L PA avg
Avg at Marks & Spencer
About
Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.
Industries
RetailFashion & Textile
Employee ratings
10 reviews
4.0/ 5
Culture
3.0
Career growth
2.4
Work-life
3.5
Employees rate it well for
Job Security41Overall Company40
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