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    Job · 11544827

    Marks & Spencer logo

    Customer Service Assistant

    Marks & Spencer · Ludhiana · onsite · Posted 68d ago

    Undisclosed0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role






    JOB PROFILE


    Job title
    Customer Service Assistant


    Reward level:
    Associates 2
    Reporting to:
    Commercial Manager/ Store Manager
    Qualification:
    • Essential
    • Preferred

    Minimum 12 th Pass
    Any Graduate


    KeyDeliverables (Essentialfunctions Responsibilities of the Job) :

    Asa Customer Service Associate at Marks and Spencer, your main role isto assist customers, maintain store standards, and learn the basicsof store operations. Your key responsibilities include:

    1.Customer Service:
    • Greet Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
    • Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.

    2.Store Standards:
    • Support Visual Merchandising: Help maintain the stores appearance by following guidelines for product displays.
    • Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.

    3.Basic Operations:
    • Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
    • Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.

    4.Growth Learning:
    • On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.













    Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

    Sourced from naukri

    Skills

    0

    About Marks & Spencer

    Marks & Spencer logo

    Marks & Spencer

    Retail

    1.3k+

    employees

    1884

    142 years old

    London

    UnitedKingdom

    ₹5.5L PA avg

    Avg at Marks & Spencer

    About

    Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.

    Industries

    RetailFashion & Textile

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    3.0

    Career growth

    2.4

    Work-life

    3.5

    Employees rate it well for

    Job Security41Overall Company40

    Find them on

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    Customer Service Assistant · waiting for your command