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    Job · 11378700

    Marks & Spencer logo

    Customer Service Assistant

    Marks & Spencer · Mumbai · onsite · Posted 69d ago

    Undisclosed1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Key Deliverables (Essential functions Responsibilities of the Job):

    • Achieve sales targets assigned to the store through
      effective customer engagement and product recommendations.
    • Minimize costs by controlling wastage and ensuring proper
      handling of merchandise.
    • Prevent shrinkage through adherence to stock protection
      measures and company policies.
    • Build strong customer relationships by understanding
      their needs and offering suitable product solutions.
    • Maintain visual merchandising standards as per brand
      guidelines to ensure an appealing store layout.
    • Follow correct stock management processes to ensure
      merchandise is received, stored, and displayed properly.
    • Take ownership of cashiering responsibilities when
      required, ensuring accuracy and adherence to defined processes.
    • Comply with all store operating procedures and company
      policies to ensure efficient store functioning.


     



    Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer Engagementvisual merchandisingsales targetsMerchandisingSalesCustomer Relationships

    About Marks & Spencer

    Marks & Spencer logo

    Marks & Spencer

    Retail

    1.3k+

    employees

    1884

    142 years old

    London

    UnitedKingdom

    ₹5.5L PA avg

    Avg at Marks & Spencer

    About

    Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.

    Industries

    RetailFashion & Textile

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    3.0

    Career growth

    2.4

    Work-life

    3.5

    Employees rate it well for

    Job Security41Overall Company40

    Find them on

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    Customer Service Assistant · waiting for your command