Customer Service Assistant
Marks & Spencer · Mumbai · onsite · Posted 69d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Deliverables (Essential functions Responsibilities of the Job):
- Achieve sales targets assigned to the store through
effective customer engagement and product recommendations. - Minimize costs by controlling wastage and ensuring proper
handling of merchandise. - Prevent shrinkage through adherence to stock protection
measures and company policies. - Build strong customer relationships by understanding
their needs and offering suitable product solutions. - Maintain visual merchandising standards as per brand
guidelines to ensure an appealing store layout. - Follow correct stock management processes to ensure
merchandise is received, stored, and displayed properly. - Take ownership of cashiering responsibilities when
required, ensuring accuracy and adherence to defined processes. - Comply with all store operating procedures and company
policies to ensure efficient store functioning.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Engagementvisual merchandisingsales targetsMerchandisingSalesCustomer Relationships
About Marks & Spencer

Marks & Spencer
Retail
1.3k+
employees
1884
142 years old
London
UnitedKingdom
₹5.5L PA avg
Avg at Marks & Spencer
About
Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.
Industries
RetailFashion & Textile
Employee ratings
10 reviews
4.0/ 5
Culture
3.0
Career growth
2.4
Work-life
3.5
Employees rate it well for
Job Security41Overall Company40
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