Customer Service Assistant @ Night Shift
Mouser Electronics · Pune · onsite · Posted 2d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet, or database commands; formats material as required.
- Proofs material entered and generated data reports as required; reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data, to verify customer requests are processed correctly.
- Files, keeps records, and prepares/transmits/sorts/distributes faxes, mail, e-mail, and reports as needed.
- Promotes and maintains high standards of quality and service excellence.
- Processes work in a timely manner and meets daily productivity objectives; displays a sense of urgency while achieving quality and productivity goals.
- Understands and can correctly work with multiple currencies and other requirements about processing international orders.
- Effective time management and planning/organizing skills.
- Provides Chat support as required, local language plus other required languages.
- Supports local Customer Service teams and provides support for other teams when needed.
- Actively supports the team by aiding for complex or uncommon requests and best practices.
- Professional verbal and written communication in local language (minimum), including in a telephone environment.
- Bachelors degree with no Educational or Professional gap.
Sourced from naukri
Skills
Customer ServiceCustomer ExperienceCustomer Retentioncustomer satisfactionCustomer SupportEmail SupportChat SupportVoice Support
About Mouser Electronics
Mouser Electronics
Semiconductors
1k+
employees
1964
62 years old
Bengaluru/Bangalore, Karnataka
India
₹7.4L PA avg
Avg at Mouser Electronics
About
Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components from over 1,200 manufacturer brands, with local sales and service centers around the globe.
Industries
SemiconductorsConsumer Electronics & AppliancesIndustrial Automation
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