Customer Service Analyst
Accenture · Gurugram · onsite · Posted 33d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Skill required: Retirement Solutions - Retirement Planning Services
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
What would you do? Processing monetary and non-monetary transactions for assigned clients transactions. Ensuring accuracy on transactions processed Strict adherence non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal,State,Local regulations and escalates issues to the management.
What are we looking for? Graduate, preferable from commerce background (not mandatory) Experience in the US retirement industry (not mandatory) Open to core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability to work independently
Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients transactions. Ensuring accuracy on transactions processed Strict adherence non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal,State,Local regulations and escalates issues to the management. Researching on any queries and requests sent by the Business Partners, Client Support Teams and replying to the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU.
Qualification Any Graduation
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
What would you do?
What are we looking for?
Roles and Responsibilities:
Qualification Any Graduation
Sourced from naukri
Skills
Customer ServiceAutomationtime management skillsBusiness RequirementsClient SupportQuality ControlCommunication SkillsoperationsRetirement Planning
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
Employee ratings
73,428 reviews
3.7/ 5
Culture
3.7
Career growth
2.8
Work-life
3.6
Employees rate it well for
Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852
Find them on