Customer Service Analyst
Accenture · Bengaluru · onsite · Posted 43d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Skill required: Retirement Solutions - Retirement Planning Services
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.Retirement solution is a comprehensive process to understand how much money you will need when you retire Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development enhancement, sales marketing, plan sponsor institutional client onboarding management, participant enrollment management, sponsor and member servicing reporting.Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed variable deferred annuities (qualified non qualified), as well as corporate retirement funds.
What are we looking for Primary skill - Retirement Planning Services - P3 Secondary skill - Customer Service Operations - P3
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems.Your day to day interaction is with peers within Accenture before updating supervisors.In this role you may have limited exposure with clients and or Accenture management.You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.The decisions you make impact your own work and may impact the work of others.You will be an individual contributor as a part of a team, with a focused scope of work.Please note that this role may require you to work in rotational shifts
Qualification
Any Graduation
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.Retirement solution is a comprehensive process to understand how much money you will need when you retire Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development enhancement, sales marketing, plan sponsor institutional client onboarding management, participant enrollment management, sponsor and member servicing reporting.Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed variable deferred annuities (qualified non qualified), as well as corporate retirement funds.
What are we looking for Primary skill - Retirement Planning Services - P3 Secondary skill - Customer Service Operations - P3
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems.Your day to day interaction is with peers within Accenture before updating supervisors.In this role you may have limited exposure with clients and or Accenture management.You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.The decisions you make impact your own work and may impact the work of others.You will be an individual contributor as a part of a team, with a focused scope of work.Please note that this role may require you to work in rotational shifts
Qualification
Any Graduation
Sourced from naukri
Skills
Customer Servicerecord keepingClient OnboardingBusiness DevelopmentEnrollment ManagementOnboardingoperationsSalesClient SatisfactionRetirement Planningmarketing
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
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