Customer Service Analyst

Skill required: Language Translation - Customer Service


Designation: Customer Service Analyst


Qualifications:Any Graduation


Years of Experience:3 to 5 years


Language - Ability:Portuguese - Advanced

Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.


What would you do Portuguese Language REsource NACustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.


What are we looking for

Ability to establish strong client relationship

Ability to handle disputes

Ability to manage multiple stakeholders

Ability to meet deadlines

Ability to perform under pressurePortuguese Language Resource for Sourcing Operations


Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems

Your day to day interaction is with peers within Accenture before updating supervisors

In this role you may have limited exposure with clients and/or Accenture management

You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments

The decisions you make impact your own work and may impact the work of others

You will be an individual contributor as a part of a team, with a focused scope of work

Please note that this role may require you to work in rotational shifts


Qualification Any Graduation