Customer Service Analyst-Voice

Skill required: Language Translation - Customer Service
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Language - Ability:Spanish - Expert
What would you do Spanish language expertNACustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for

Customer Communications

Customer Care

Customer Experience (CX)

Customer Satisfaction

Customer Support Operations
Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems

Your day to day interaction is with peers within Accenture before updating supervisors

In this role you may have limited exposure with clients and/or Accenture management

You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments

The decisions you make impact your own work and may impact the work of others

You will be an individual contributor as a part of a team, with a focused scope of work

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation