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    Job · 12240203

    Allstate Solutions logo

    Customer Service Analyst III

    Allstate Solutions · Bengaluru · onsite · Posted 65d ago

    Undisclosed0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    The Customer Service Analyst III answers incoming calls as the initial contact point for customers. The role provides the first level of support/information and escalates calls to other departments when more specific assistance is required.
    Key Responsibilities
    • Assist dealers with updates or changes to Allstate Dealer Services product contracts.
    • Provide information on payments to dealers, lenders and consumers using multiple admin systems.
    • Perform any other task assigned by management.
    • Provide Cancellation quotes for Allstate Dealer Services products to dealers, lenders and consumers using Access-based, Web-based and Mainframe admin systems.
    • May be responsible for working on multiple projects at once.
    • Delivers timely, accurate customer service ensuring the highest level of satisfaction.
    Education
    • 4 year Bachelors Degree (Preferred)
    Experience
    • 0-2 years experience (Preferred)
    Supervisory Responsibilities
    • This job does not have supervisory duties.
    Education Experience (in lieu)
    • In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
    Primary Skills
    • Customer Service


    Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Solution DesignManager TechnologyTransitionBusiness servicesTelematicsCustomer Service AnalystGlobal OperationsSupport ServicesAdministrationAccounting

    About Allstate

    Allstate Solutions logo

    Allstate Solutions

    Insurance

    7.0k+

    employees

    2012

    14 years old

    Bangalore / Bengaluru, Karnataka

    US

    ₹13.4L PA avg

    Avg at Allstate

    About

    With offices in Bangalore & Pune, we provide operations, technology, analytics and other IT-enabled services.

    Industries

    InsuranceFinancial ServicesAnalytics & KPO

    Employee ratings

    10 reviews

    3.7/ 5

    Culture

    1.9

    Career growth

    1.9

    Work-life

    2.8

    Employees rate it well for

    Work-Life Balance39Company Culture37

    Find them on

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    Customer Service Analyst III · waiting for your command