Customer Service Analyst III
Allstate Solutions · Bengaluru · onsite · Posted 65d ago
Undisclosed0–2 yrsfulltimeSourced from
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About this role
Job Summary
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
The Customer Service Analyst III answers incoming calls as the initial contact point for customers. The role provides the first level of support/information and escalates calls to other departments when more specific assistance is required.
Key Responsibilities - Assist dealers with updates or changes to Allstate Dealer Services product contracts.
- Provide information on payments to dealers, lenders and consumers using multiple admin systems.
- Perform any other task assigned by management.
- Provide Cancellation quotes for Allstate Dealer Services products to dealers, lenders and consumers using Access-based, Web-based and Mainframe admin systems.
- May be responsible for working on multiple projects at once.
- Delivers timely, accurate customer service ensuring the highest level of satisfaction.
- 4 year Bachelors Degree (Preferred)
- 0-2 years experience (Preferred)
- This job does not have supervisory duties.
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
- Customer Service
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Solution DesignManager TechnologyTransitionBusiness servicesTelematicsCustomer Service AnalystGlobal OperationsSupport ServicesAdministrationAccounting
About Allstate

Allstate Solutions
Insurance
7.0k+
employees
2012
14 years old
Bangalore / Bengaluru, Karnataka
US
₹13.4L PA avg
Avg at Allstate
About
With offices in Bangalore & Pune, we provide operations, technology, analytics and other IT-enabled services.
Industries
InsuranceFinancial ServicesAnalytics & KPO
Employee ratings
10 reviews
3.7/ 5
Culture
1.9
Career growth
1.9
Work-life
2.8
Employees rate it well for
Work-Life Balance39Company Culture37
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