{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Agents (WFH- Only Chennai location)","description":"

Job Description:

DATAMARK, Inc. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.

Determining the language needs of the caller
Entering appropriate customer information as needed
Accessing appropriate databases
Quickly transferring calls to the appropriate staff member
Providing additional assistance when needed

Requirements

Excellent customer service, communication and interpersonal skills
Ability to enter and access information using a computer terminal while responding to customer needs
Excellent keyboarding skills
Professionalism, accuracy and speed are essential
Excellent command of the English Language no other language skills are require

Preferred candidate profile

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