Customer Service Agent
DATAMARK, Inc. · Chennai · onsite · Posted 23d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers.
- Determining the language needs of the caller
- Entering appropriate customer information as needed
- Accessing appropriate databases
- Quickly transferring calls to the appropriate staff member
- Providing additional assistance when needed
Requirements
- Excellent customer service, communication and interpersonal skills
- Ability to enter and access information using a computer terminal while responding to customer needs
- Excellent keyboarding skills
- Professionalism, accuracy and speed are essential
- Excellent command of the English Language – no other language skills are require
Benefits
- Private Health Insurance
- Paid Time Off
- Work From Home
- Performance Bonus
Sourced from naukri
Skills
Customer ServiceEnglish Languageinterpersonal skillsBonusRemoteEnglishbusiness process outsourcingconcretecenterconcretingshutteringcenter managementreinforcementlanguage skillsOutsourcingCommunication SkillsoperationsbpoHealth insuranceInsurance
About DATAMARK, Inc.
DATAMARK, Inc.
BPO
1.6k+
employees
1989
37 years old
El Paso
United States
₹2.7L PA avg
Avg at DATAMARK, Inc.
About
DATAMARK has been serving its customers in multiple areas such as contact center & business process outsourcing for nearly 30 years.
Industries
BPOBPO/KPOIT Services & Consulting
Employee ratings
10 reviews
3.5/ 5
Culture
2.5
Career growth
2.3
Work-life
2.3
Employees rate it well for
Company Culture35Job Security35
Find them on