Customer & Sales Support Coordinator

Magnetic Trading (part of Magnetic Group) provides total technical care aviation services, offering repair, overhaul, exchange, and outright options for a variety of aircraft types, with a focus on Airbus and Boeing models.

Our main services include spare parts, components, and material supply; airframe & engine spare parts solutions; repair management programs; logistics and distribution; and a total asset management program.

As part of our global business expansion strategy, we are looking for a Customer & Sales Support Coordinator to join our Trading team in New Delhi, India.

Main responsibilities

• Monitor received requests and active purchase orders, and make sure that orders are completed on time
• Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager
• Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep, etc.)
• Issuing invoices to customers
• Ensuring a high level of customer satisfaction through excellent service
• Helping sales staff with daily activities, helping solve problems with customers if needed
• Ensure that all tasks are carried out in compliance with established internal policies and guidelines

Main Requirements

• Previous experience in sales or purchasing in the aviation sector, (MRO, airline, repair shop) is must
• Very good verbal and written knowledge of English
• Ability to work with various IT systems (MS Office, ERP, CRM, etc)
• Goal-driven and proactive attitude, persuasiveness, stress tolerance
• Friendly and engaging personality, so that you can be part of the international Sales team
• Excellent time management and organizational skills
• Accuracy and attention to detail
• Ability to multitask and remain helpful and polite at all times
• Experience working with Quantum is considered as advantage

What We Offer

• Opportunity to work in one of the most attractive and fast-growing global industries in the world – aviation
• A fast track to both personal and professional growth in a challenging and rewarding environment
• A great team with diverse backgrounds and true aviation fans
• A culture of trust that empowers you
• A range of perks like health insurance, company events, movie nights, and more

Ready to take your career to the next level and make a real impact on the aviation industry Apply now and join us at Magnetic Group!