Customer Sales Representative (CSR)

We are hiring Customer Sales Representatives (CSR) to join our growing US sales team. As a CSR, you will handle inbound and outbound calls with US-based customers, generate leads, qualify prospects, and close sales while delivering exceptional customer experience. This is a full-time, work-from-office role based at our Sanpada, Navi Mumbai location.

Key Responsibilities:

• Handle inbound calls from US customers inquiring about products and services
• Make outbound calls to generate leads and follow up with prospects
• Understand customer needs and recommend appropriate solutions
• Close sales and achieve monthly targets
• Maintain accurate records of customer interactions in CRM
• Meet daily, weekly, and monthly sales KPIs
• Provide excellent customer service throughout the sales process

Requirements:

• HSC or Graduate degree
• Minimum 6 months experience in International BPO (Sales preferred)
• Excellent English communication skills (verbal and written)
• Comfortable working in US night shift (fixed timing)
• Basic computer skills and CRM knowledge
• Target-oriented mindset with a drive to achieve sales goals

What We Offer:

• Fixed night shift (no rotational shifts)
• 5-day work week with 2 offs
• Salary upto 35,000 (based on interview performance and experience)
• Uncapped incentives (top performers earn significantly more)
• Free dinner for all night shift employees
• Paid training with no bond
• Fast career growth: CSR Senior CSR Team Leader

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.