Customer Sales Lead

Job Description   The Customer   Sales   Lead (C S L) role is critical to the overall success of the UNFI   Team as the   customer-facing leader   responsib le for the   selling and   execution   of the annual   National   S trategic   B usiness plan along with the results tied to field execution.   T he position   is responsible for   the management,   development   and   dire ct lea dership   of   a   team of   five   (5) Customer Sales Managers.   

The CSL owns the relationship between Kraft Heinz and our UNFI Category Director partners, leading all merch, distribution and selling activities, driving efforts to improve sales, gross margin & market share. This role   is responsible for   the entire Kraft Heinz Portfolio for the UNFI Customer and serves as   an   internal leader on cross functional initiatives .     

Primary Responsibilities/Accountabilities:  

Executes   efficient and effective base and merchandising programs to deliver the most   optimal   return on investment for Kraft Heinz and the customer and within budget  

Communicates and influences implementation of business plans to enable superior   execution across the team and with   customer  

Partner s   with the customer, building   re lationships   at all levels, to fully understand   the   business, the marketplace and customer strategy to effectively   impact   business growth   

Executes   programs consistent with customer strategies to achieve outstanding results while aligning to Business Unit priorities and objectives  

Builds and   maintains   Kraft Heinz business through proven results measured by profitability achievement, share gains, revenue targets, trade forecasting, new and core item   introductions/distribution  

Provides on-going updates to management on business trends, competitive activity, customer specific strategy changes, key marketplace updates and other   business related   activities  

Understands and uses data & insights to positively   impact   business results and to address areas of opportunity  

Leverages available resources and scale to elevate executional excellence across cross‐functional business planning in Category Leadership, Supply Chain, Finance and Shopper Marketing  

Lea ds   cross-functionally with our internal teams to collaborate, build plans and execute with our UNFI Partners and our Retail er   Partners across category objectives   

Significant contributor for business reviews and customer meetings, including annual category reviews  

Partner with our National Planning team to effectively manage volume forecasting   a nd   trade foreca sting  

Partner cross-functionally to develop, champion and   stand up   new Ways of Working and process improvements across total UNFI Team  

O wn business process and lead a team responsible for $500MM desk  

Man a ges   and   Dev elops   direct   team of   (5 ) C ustomer S ales Managers  

Ser ves as   le ad er to b roader   UNFI   Team   –   M ento ring   &   coach i ng oth ers ,   sharing standard methodologies and collaborating on business growth opportunities to deliver against targets  

Harnesses the power of diversity – thinking, background, experience  

Qualifications:  

Proven & tested experience in custom er/account management   for a CPG company ,   embodying a customer-first mentality   

Understanding of the sales landscape ideally with experience in building customer relationships  

Effective communication, leadership, and critical thinking skills  

Strong financial competence – understanding of profit and revenue drivers and analysis with   a proficiency   in deploying trade  

Drive for results and winning as a team  

Ex hibit s   polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively   

Tested   proficiency   in Microsoft Office programs and proprietary Sales systems such as Nielsen, IRI, Spark, Tableau  

Work Environment & Schedule  

This position is considered   Remote   with limited travel or visits to external locations .   Additionally, this role requires   ability   to   work   a salaried, exempt schedule to best execute against customer and internal expectations .  

Physical demands   include but not limited to  

Willingness to drive and/or travel as needed  

Operate a computer and view screens for ~100% of work schedule  

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range: $141,500.00 - $176,900.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s) Employee's Home - National

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.  In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.