Customer Sales Executive

Roles and Responsibilities :

• Manage outbound sales calls to generate leads and convert them into paying customers.
• Process customer orders, resolve issues, and provide excellent customer service via phone or email.
• Develop strong relationships with existing clients to upsell/cross-sell products/services and increase revenue.
• Meet daily/weekly targets set by management while maintaining a high level of accuracy and efficiency.

Job Requirements :

• 1-4 years of experience in BPO/Call Centre environment with focus on international sales (US market preferred).
• Strong cold calling skills with ability to handle rejection and maintain motivation.
• Proficiency in processing international transactions using various software platforms (e.g., CRM systems).
• Excellent communication skills with the ability to build rapport quickly over the phone.