Customer Retention Executive - Voice / Blended
Thyrocare Technologies · Mumbai · onsite · Posted 1d ago
Not disclosed6–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
This job is provided by apna.co Urgent Opening – Blended Customer Support ProcessPosition: Customer Support Executive
Process: Blended Process – Voice + Email + Chat
Location: Juhinagar, Navi Mumbai
Work Mode: Work from Office
Shift: Day Rotation
Experience: 6 Months+ in Voice/Customer Support preferred
Salary: 15,000–27,000 CTC
Key Responsibilities Handle customer queries through calls, emails, and chat.
Provide accurate information and resolve customer queries professionally.
Handle inbound and outbound calls as required.
Requirements Good Verbal And Written Communication Skills.
Good typing and email/chat-handling skills.
Basic computer knowledge.
Customer service and problem-solving skills.
Comfortable working in a blended process and day-rotation shifts.
Immediate joiners preferred.
For More Information / To Share Your Resume
HR – Pooja Prajapati
[phone removed]
Process: Blended Process – Voice + Email + Chat
Location: Juhinagar, Navi Mumbai
Work Mode: Work from Office
Shift: Day Rotation
Experience: 6 Months+ in Voice/Customer Support preferred
Salary: 15,000–27,000 CTC
Key Responsibilities Handle customer queries through calls, emails, and chat.
Provide accurate information and resolve customer queries professionally.
Handle inbound and outbound calls as required.
Requirements Good Verbal And Written Communication Skills.
Good typing and email/chat-handling skills.
Basic computer knowledge.
Customer service and problem-solving skills.
Comfortable working in a blended process and day-rotation shifts.
Immediate joiners preferred.
For More Information / To Share Your Resume
HR – Pooja Prajapati
[phone removed]
Sourced from foundit
Skills
Basic computer knowledgeVoice Customer Support
About Thyrocare Technologies
Thyrocare Technologies
Healthcare
1.6k+
employees
1996
30 years old
Mumbai, Maharashtra
India
₹3L PA avg
Avg at Thyrocare Technologies
About
Thyrocare is India's first fully automated diagnostic laboratory with a focus on providing quality at affordable costs to laboratories and hospitals in India and other countries.Thyrocare operates with a Central Processing Laboratory (CPL) in Mumbai, India for esoteric tests, and a Regional Processing Laboratory in major metro cities of India. We have focused on strong technologies, strong brands, and strong systems that enable us to give our clients the best of science and technology at an affordable cost.With a belief that 'Quality' is the heart of any intelligent management, Thyrocare became one of the first Indian diagnostic laboratories to obtain internationally renowned quality accreditations like ISO 9001-2000 rating as early as 2001, which is now escalated to ISO 9001:2015 and CAP (College of American Pathologists) certification in 2007.
Industries
HealthcareBeauty & Wellness
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