Customer Relationship Officer
Catholic Syrian Bank · Not specified · onsite · Posted 27d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Develop and implement effective sales strategies to drive business growth.
- Build and maintain strong relationships with existing and new customers.
- Provide exceptional customer service and support to resolve customer complaints.
- Collaborate with branch operations teams to ensure seamless service delivery.
- Identify and pursue new business opportunities to expand the customer base.
- Analyze customer feedback and suggest improvements to enhance overall customer satisfaction.
Job Requirements
- Minimum 2 years of experience in customer relationship management or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong knowledge of banking products and services.
- Experience in building and maintaining strong customer relationships.
- Ability to analyze customer data and provide insights to improve customer engagement.
Sourced from naukri
Skills
Customer Servicedaily operationsoperations managerTeam developmentsales managementCustomer ComplaintsBankingMarket TrendsSales DataCustomer RelationshipSales GrowthoperationsSalescompliancefinanceBranch Operations
About CSB Bank
Catholic Syrian Bank
Banking
7.9k+
employees
1920
106 years old
Thrissur/Trichur, Kerala
India
₹6.7L PA avg
Avg at CSB Bank
About
Catholic Syrian Bank is positioned in the financial services sector, delivering a comprehensive range of banking products tailored for SMEs, retail, and NRI customers.
Industries
BankingFinancial Services
Employee ratings
10 reviews
3.2/ 5
Culture
2.7
Career growth
2.5
Work-life
2.8
Employees rate it well for
Compensation & Benefits32Overall Company32
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