Customer Relationship Officer
Catholic Syrian Bank · Rohtak · onsite · Posted 27d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Customer Relationship Officer to join our team in Rohtak. The ideal candidate will have 2 to 7 years of experience, excellent communication skills, and the ability to provide high-quality customer service.
Roles and Responsibility
- Develop and implement effective sales strategies to drive business growth.
- Build and maintain strong relationships with existing and new customers.
- Provide exceptional customer service and support to resolve customer complaints.
- Collaborate with branch operations teams to ensure seamless service delivery.
- Identify and pursue new business opportunities to expand the customer base.
- Analyze customer feedback and suggest improvements to enhance overall customer satisfaction.
Job Requirements
- Minimum 2 years of experience in customer relationship management or a related field.
- Strong knowledge of banking products and services.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong analytical and organizational skills with attention to detail.
- Experience working with CRM software and other relevant tools.
Sourced from naukri
Skills
Customer Servicedaily operationsoperations managerTeam developmentsales managementCustomer ComplaintsBankingMarket TrendsSales DataCustomer RelationshipSales GrowthoperationsSalescompliancefinanceBranch Operations
About CSB Bank
Catholic Syrian Bank
Banking
7.9k+
employees
1920
106 years old
Thrissur/Trichur, Kerala
India
₹6.7L PA avg
Avg at CSB Bank
About
Catholic Syrian Bank is positioned in the financial services sector, delivering a comprehensive range of banking products tailored for SMEs, retail, and NRI customers.
Industries
BankingFinancial Services
Employee ratings
10 reviews
3.2/ 5
Culture
2.7
Career growth
2.5
Work-life
2.8
Employees rate it well for
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