Customer Relationship Officer
Catholic Syrian Bank · Bhopal · onsite · Posted 27d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Customer Relationship Officer to join our team in Bhopal. The ideal candidate will have 2 to 7 years of experience, responsible for providing high-quality customer service, driving sales of banking products, and supporting branch operations.
Roles and Responsibility
- Develop and implement effective strategies to build strong relationships with existing and new customers.
- Provide excellent customer service and support to resolve customer complaints and queries.
- Drive sales of banking products and services to achieve business targets.
- Collaborate with the branch operations team to ensure seamless day-to-day activities.
- Identify and pursue new business opportunities to expand the customer base.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Minimum 2 years of experience in customer relationship management or a related field.
- Strong knowledge of banking products and services.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong problem-solving and analytical skills.
- Any graduate degree from a recognized university.
Sourced from naukri
Skills
Customer Servicedaily operationsoperations managerTeam developmentsales managementCustomer ComplaintsBankingMarket TrendsSales DataCustomer RelationshipSales GrowthoperationsSalescompliancefinanceBranch Operations
About CSB Bank
Catholic Syrian Bank
Banking
7.9k+
employees
1920
106 years old
Thrissur/Trichur, Kerala
India
₹6.7L PA avg
Avg at CSB Bank
About
Catholic Syrian Bank is positioned in the financial services sector, delivering a comprehensive range of banking products tailored for SMEs, retail, and NRI customers.
Industries
BankingFinancial Services
Employee ratings
10 reviews
3.2/ 5
Culture
2.7
Career growth
2.5
Work-life
2.8
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