Customer Relationship Officer
Catholic Syrian Bank · Not specified · onsite · Posted 27d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Develop and implement effective strategies to drive sales growth and expand the customer base.
- Build and maintain strong relationships with existing and new customers to ensure high levels of satisfaction and loyalty.
- Provide excellent customer service by resolving complaints and issues promptly and professionally.
- Collaborate with branch operations teams to achieve business objectives and improve overall performance.
- Identify and pursue new business opportunities to increase revenue and market share.
- Analyze customer feedback and provide insights to enhance product offerings and services.
Job Requirements
- Minimum 2 years of experience in customer service, sales, or a related field.
- Strong knowledge of banking products and services, including savings accounts, loans, and credit cards.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong analytical and organizational skills with attention to detail.
- Experience working with CRM software and other sales tools is an asset.
Sourced from naukri
Skills
Customer Servicedaily operationsoperations managerTeam developmentsales managementCustomer ComplaintsBankingMarket TrendsSales DataCustomer RelationshipSales GrowthoperationsSalescompliancefinanceBranch Operations
About CSB Bank
Catholic Syrian Bank
Banking
7.9k+
employees
1920
106 years old
Thrissur/Trichur, Kerala
India
₹6.7L PA avg
Avg at CSB Bank
About
Catholic Syrian Bank is positioned in the financial services sector, delivering a comprehensive range of banking products tailored for SMEs, retail, and NRI customers.
Industries
BankingFinancial Services
Employee ratings
10 reviews
3.2/ 5
Culture
2.7
Career growth
2.5
Work-life
2.8
Employees rate it well for
Compensation & Benefits32Overall Company32
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