Customer Relationship Officer
Catholic Syrian Bank · Pune · onsite · Posted 27d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Customer Relationship Officer to join our team in Pune. The ideal candidate will have 2 to 7 years of experience, responsible for providing high-quality customer service, driving sales of banking products, and supporting branch operations.
Roles and Responsibility
- Develop and implement effective strategies to build strong relationships with existing and new customers.
- Provide excellent customer service to ensure satisfaction and loyalty.
- Drive sales of banking products and services to meet targets.
- Support branch operations and ensure smooth day-to-day activities.
- Identify and pursue new business opportunities to grow the customer base.
- Collaborate with internal teams to resolve customer complaints and issues.
Job Requirements
- Minimum 2 years of experience in customer relationship management or a related field.
- Strong knowledge of banking products and services.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet targets.
- Strong problem-solving and analytical skills.
- Experience in building and maintaining strong customer relationships.
Sourced from naukri
Skills
Customer Servicedaily operationsoperations managerTeam developmentsales managementCustomer ComplaintsBankingMarket TrendsSales DataCustomer RelationshipSales GrowthoperationsSalescompliancefinanceBranch Operations
About CSB Bank
Catholic Syrian Bank
Banking
7.9k+
employees
1920
106 years old
Thrissur/Trichur, Kerala
India
₹6.7L PA avg
Avg at CSB Bank
About
Catholic Syrian Bank is positioned in the financial services sector, delivering a comprehensive range of banking products tailored for SMEs, retail, and NRI customers.
Industries
BankingFinancial Services
Employee ratings
10 reviews
3.2/ 5
Culture
2.7
Career growth
2.5
Work-life
2.8
Employees rate it well for
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